Legal

Etch privacy policy

Etch is a screen-drawing app for macOS and Windows made by Heavy House LLC (“Heavy House”, “we”). This policy covers the Etch app. Our website has its own privacy policy, and Gumroad, the store that sells Etch, has its own.

The short version

Etch doesn’t collect or sell any information about you. It has no accounts, no analytics, no advertising and no crash reporting. The only time it goes online is to check your license key with Gumroad.

Checking your license key

Etch needs a license key before it will draw. To check a key, Etch sends two things to Gumroad over an encrypted connection: the key you entered and the ID of the Etch product. Like any internet request, this also shows Gumroad your IP address. Etch sends nothing else: no name, no email address, no information about your computer or what you draw.

This happens when you activate a key, and again about once a month when Etch starts and your computer is online, to check the purchase wasn’t refunded. If you’re offline, Etch keeps working and tries again later.

Gumroad counts how many times a key has been activated. Its reply includes details of the purchase, such as the email address it was bought with. Etch reads only whether the key is valid and discards the rest.

What stays on your computer

What Etch can see while it runs

Buying Etch

Gumroad handles purchases as the seller and collects your payment details, email address and billing information under its own privacy policy. Gumroad shares your email address and order details with us, and your name if you give one, so we can deliver your purchase and help if something goes wrong. We never see your card number.

Support

If you email us, we receive your email address and whatever you choose to send. We use it to answer you and keep it only as long as we need to.

Children

Etch is a general-purpose tool and isn’t aimed at children. Because Etch collects nothing, it holds no information about anyone of any age.

Changes

If Etch changes in a way that affects this policy, we’ll update this page and its date.

Contact

Heavy House LLC, [email protected].